From all of us at Duke Energy, thank you for your patience. Hurricane Irma was one of the most destructive storms ever. In some areas, we had to rebuild our entire system. That takes time, and if you were a customer without power, it felt even longer.
Update on Hurricane Irma Restoration
We appreciate your patience as we work as safely and quickly as possible to restore service. Crews are in the area making repairs. Our initial focus is on restoring our transmission infrastructure and getting power to essential services like hospitals and 911 centers. Next, we focus on large-scale electrical equipment, major lines, then neighborhoods and individual homes. For more information visit news.duke-energy.com/irma. And stay connected with us on Facebook and Twitter. https://www.facebook.com/duke.energy; https://twitter.com/DukeEnergy
Update on Florida Outage Reporting Tool
We appreciate your patience as we work as safely and quickly as possible to restore service after Hurricane Irma. Currently, our online outage reporting tool is not updating properly – and outage numbers on the automated system do not reflect current outages and customers restored. Until this is correct, we will provide updated outage numbers through our online channels: news releases, Facebook and Twitter. We apologize for any inconvenience.