Media Hotline

For Journalists, Reporters and Other Media Professionals

Media Request Hotline

Duke Energy’s media relations team is available to assist journalists with questions and inquiries.

For non-media related requests and information, please contact our customer service team or learn more about how to partner with us.

24-Hour Media Contact Information:
800.559.3853 (DUKE)

Corporate Address

Duke Energy is based in Charlotte, NC, with substantial regional operations in Cincinnati, OH; Greenville, SC; Plainfield, IN; Raleigh, NC and St. Petersburg, FL.

Our corporate address is:
525 South Tryon Street
Charlotte, NC 28202

Customer Service

Carolinas: 800.777.9898
Carolinas (Progress): 800.452.2777
Florida: 800.700.8744
Indiana: 800.521.2232
Ohio/Kentucky: 800.544.6900