Media Hotline

For Journalists, Reporters and Other Media Professionals

Media Request Hotline

Duke Energy has a 24 hour hotline available to serve media professionals' inquiries and questions or comment.

For non-media related requests and information, including business and vendor solicitations, please use the general contact form.

24-Hour Media Contact Information:
800.559.3853 (DUKE)

Corporate Address

Duke Energy is based in Charlotte, N.C., with substantial operations in Raleigh. Our corporate address is:

550 South Tryon Street
Charlotte, NC 28202
980.373.8649

Customer Service

Carolinas: 800.777.9898
Carolinas (Progress): 800.452.2777
Florida: 800.700.8744
Indiana: 800.521.2232
Ohio/Kentucky: 800.544.6900