Published on December 14, 2016
A historic storm like Matthew requires a historic response. And that’s what we did – restoring power to every customer who could receive it. In the Carolinas, we set a company record for restoring power, reducing outages from 1.4 million to fewer than 60,000 in five days. How did we do it? We relied on three key assets in our response: resources, partnerships and communication channels.