2,150 line and vegetation management personnel mobilized
Company urges customers to remember safety first and to stay away from downed power lines
Widespread power outages are expected
Significant damage to electrical system could extend restoration efforts
ST. PETERSBURG, Fla. -- Duke Energy Florida is mobilizing 2,150 linemen and vegetation personnel to safe locations, prepared to respond to outages once Hurricane Matthew reaches Florida. More crews can be added as needed.
Duke Energy Florida has invested nearly $2.4 billion to harden and upgrade its system since the 2004 hurricanes. In addition to trimming trees and replacing wood poles with steel or concrete, the company invested in grid automation and Smart Grid devices, which improve service reliability and reduce the length and number of outages year-round.
Customers are encouraged to develop their own hurricane plans and prepare in advance of a storm. Many homes may need to refresh supplies used last month during Hermine.
Fill your vehicle with gas and get cash as gas pumps, ATMs and credit card machines may not work if there are extensive outages.
Ensure a portable, battery-operated radio, TV or NOAA weather radio is on hand.
Do not bring a generator inside. Such equipment should be operated only outdoors, and only in well-ventilated areas. Manufacturer instructions should be followed.
Check on family members, friends and neighbors who have special medical needs or who are elderly, to ensure they have necessary emergency supplies, and determine now what action they would take in the event of an extended power outage.
For a "Hurricane Kit Checklist," important safety tips and more information on what to do before, during and after a storm, visit www.duke-energy.com/storm, then click "Outage & Storm Information" under Duke Energy Florida.
Outage reporting and status updates
At any time, customers without power can report their outage by:
Going online at duke-energy.com or by visiting our mobile website at m.duke-energy.com
Texting OUT to 57801 (Standard text and data charges may apply)
Calling the automated outage-reporting system at 800.228.8485
For storm or power restoration updates, follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy).
About Duke Energy Florida
Duke Energy Florida owns and operates a diverse generation mix, including renewables, providing about 9,000 megawatts of owned electric capacity to approximately 1.7 million customers in a 13,000-square-mile service area.
With its Florida regional headquarters located in St. Petersburg, Fla., Duke Energy is one of the largest electric power holding companies in the United States. It supplies and delivers electricity to approximately 7.4 million customers in the Southeast and Midwest, representing a population of approximately 24 million people. The company also distributes natural gas to more than 1.5 million customers in the Carolinas, Ohio, Kentucky and Tennessee. Its commercial and international businesses operate diverse power generation assets in North America and Latin America, including a growing renewable energy portfolio.
Headquartered in Charlotte, N.C., Duke Energy is an S&P 100 Stock Index company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at duke-energy.com.
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Contact: Ana Gibbs