CHARLOTTE, N.C. - Duke Energy has been recognized with a 2014 Innovation Award by the Utility Analytics Institute in the customer analytics category for its My Home Energy Report (MyHER) energy efficiency program.
The Innovation Award recognizes utilities and their leaders that apply data and analytics to positively impact business operations across grid analytics, customer analytics and analytics business infrastructure.
The award was presented to Duke Energy's MyHER program manager Kelly Griffin during the recent Utility Analytics Week Conference and Exhibition.
"We appreciate this recognition from Utility Analytics Institute," said Griffin. "It's an honor to receive an award for a program created to help Duke Energy customers understand how they use energy and meaningful changes they can make to save energy and money."
The My Home Energy Report is a customized, paper-based energy usage report sent via U.S. mail to eligible Duke Energy residential customers in North Carolina, South Carolina, Ohio, Kentucky and Indiana.
The report groups like homes of similar size, age, heating source and location and compares the customer's usage to the average home and efficient homes within the group.
The report includes tips and other recommendations for reducing energy usage; it does not include names or other personal information of the customers being compared.
More than 1.2 million customers have received the report since its launch in November 2012. The program just reached a major milestone of 20 million reports sent to participating customers.
The My Home Energy Report will launch in Duke Energy Progress service areas in North Carolina and South Carolina in early 2015.
Residential customers who live in single-family homes with one electric meter, have at least 13 months of energy usage history and are not currently participating in a fixed pricing program are eligible to participate in the program.
Customers who do not receive the report are encouraged to use the company's Online Services program at www.duke-energy.com, where they will find their usage information and money-saving tips.
Headquartered in Charlotte, N.C., Duke Energy is a Fortune 250 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at: www.duke-energy.com.