Indiana state utility regulators approve Duke Energy's plan to modernize its statewide energy grid

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  • Indiana Utility Consumer Counselor, industrial consumers, and other groups support seven-year energy grid improvement plan

  • Advanced technology, infrastructure upgrades to improve customer service

PLAINFIELD, Ind. -- The Indiana Utility Regulatory Commission Wednesday approved Duke Energy's settlement with some of Indiana's key consumer groups on the company's plan to build a smarter energy infrastructure that delivers power to more than 800,000 Hoosier homes, businesses and industries.

In March, the company reached agreement with the Indiana Office of Utility Consumer Counselor, the Duke Energy Indiana Industrial Group, Companhia Siderurgica Nacional, Steel Dynamics, Wabash Valley Power Association, Indiana Municipal Power Agency, Hoosier Energy Rural Electric Cooperative and the Environmental Defense Fund on a seven-year plan using a combination of advanced technology and infrastructure upgrades to improve service to customers.  

"We have an aging energy grid -- some equipment that is decades old -- and our work will focus on replacing some older infrastructure to reduce power outages," said Duke Energy Indiana President Melody Birmingham-Byrd. "We'll also be building a smarter energy structure with technology to provide the type of information and services that consumers have come to expect."

In May 2015, the Indiana Utility Regulatory Commission denied Duke Energy Indiana's original plan, asking for more details and more focus on electric grid projects. In December, the company filed a revised plan addressing the commission's issues. The company then reached a settlement with key consumer groups. The commission has approved the settlement without changes.

As part of the settlement, Duke Energy reduced the level of capital investments recovered through the plan's customer bill tracker from approximately $1.8 billion to approximately $1.4 billion. Part of the reduction came from $192 million earmarked for new advanced digital meters -- known as smart meters -- but the company retains the ability to pursue the meters and defer some of their costs for consideration in a future rate case rather than through a monthly bill tracker as other items in the plan.

The company also agreed to reduce its return on equity on plan investments from 10.5 to 10 percent for investments that flow through the plan's bill tracker. This does not affect the company's 10.5 percent allowed return on equity on its other remaining investments.

As a result of the plan, customers will see a gradual rate increase averaging 0.75 percent per year between 2017 and 2022.

Some of the plan's consumer benefits include:

  • Improved energy reliability and safety from updating and replacing aging energy grid infrastructure, including substations, utility poles, power lines and transformers.
  • Fewer and shorter power outages where "self-healing" systems are installed. Today, when a tree or other object comes in contact with a power line causing an outage, every customer served by that line — and other lines connected to it — loses power. With self-healing technology, the company can automatically detect the problem, isolate it and reroute energy — so fewer customers are affected while repairs are made.
  • Improved information for consumers. Equipment such as line sensors will enable the company to provide customers more information about power outages affecting them and estimated restoration times. In some cases, the equipment can reduce the need to dispatch field personnel to find an outage's location, which speeds power restoration.
  • Energy savings from technology that optimizes voltage and reduces overall power consumption by about 1 percent on upgraded power lines.
  • If the company pursues smart meters, as part of the settlement, it committed to exploring energy efficiency pilot programs that are now possible with smart meter technology.

Smart meters have additional benefits, including fewer estimated customer bills because meters can be read automatically. There also is quicker service because some customer requests can be performed remotely through the new meters without having to wait for a technician to arrive. Smart meters also provide customers with greater, quicker access to information on their energy use, which can help consumers make wise energy decisions. Approximately 40 percent of the nation already has made the transition to smart meter technology.

The company filed the plan under the provisions of Indiana Senate Enrolled Act 560, state legislation which was passed in 2013 and is aimed at improving utility infrastructure.

Under the law, a utility can file a seven-year infrastructure improvement plan with state utility regulators.

If approved, a utility can request recovery of 80 percent of its investment through a customer bill tracker. Recovery of the remaining 20 percent would be deferred for review until the energy company's next base rate case. Under the new law, utilities must file a base rate case before the end of their seven-year plans. 

About Duke Energy
Duke Energy is one of the largest electric power holding companies in the United States. Its regulated utility operations serve approximately 7.4 million electric customers located in six states in the Southeast and Midwest, representing a population of approximately 24 million people. Its Commercial Portfolio and International business segments own and operate diverse power generation assets in North America and Latin America, including a growing portfolio of renewable energy assets in the United States.

Headquartered in Charlotte, N.C., Duke Energy is an S&P 100 Stock Index company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at

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