Power crews working to restore electricity in Ohio and Kentucky

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  • Saturday’s strong winds – including 60 mph gusts – led to a peak of 49,985 power outages in Greater Cincinnati

  • Approximately 8,356 customers remain without power as of 1:15 p.m. today

  • Company thanks customers for their patience as work continues on scattered, isolated outages

CINCINNATI – More than 8,000 Duke Energy customers in Ohio and Kentucky remain without electric service following powerful winds on Saturday. This is down from a high of nearly 50,000 customer outages on Saturday night.

“Our crews are working to remove downed trees, replace power poles, restring power lines and restore power,” said Howard Fowler, Duke Energy’s storm director. “We’ve made significant progress, and we appreciate our customers’ patience and support as we continue to work as quickly and as safely as possible.”

Crews responding to widespread outages

Yesterday’s wind storm did not have a focal point, and the majority of the power outages were scattered throughout Duke Energy’s territory in Southwest Ohio and Northern Kentucky. These scattered, isolated outages typically take longer to assess and repair than a single, widespread outage on a specific circuit. Also, line crews continue to be hampered by high winds.

“Ongoing wind gusts exceeding 35 mph are delaying restoration efforts in some areas, as high winds make it unsafe for our line technicians to extend the buckets on their service trucks,” said Fowler.

In addition to all available crews and contract resources, Duke Energy has enlisted the services of hundreds of additional workers from as far away as Michigan and Wisconsin.

Click here for an infographic that explains how Duke Energy restores power. A short YouTube video also illustrates our process.

Outage reporting and status updates

Customers who are without power should report their outage by:

  • Visiting the company’s mobile website at m.duke-energy.com
  • Texting OUT to 57801 (standard text and data charges may apply)
  • Calling the automated outage-reporting system at 800-543-5599

All three resources also provide estimated restoration times, when available. The mobile website’s outage map displays all outages in the region.

Safety first

Duke Energy reminds customers to stay away from power lines that have fallen or are sagging. Consider all power lines energized, as well as trees or limbs in contact with power lines. Please report downed power lines to Duke Energy.

If a power line falls across a car you’re in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, do your best to jump clear of the car and land on both feet. Be sure no part of your body is touching the car when your feet touch the ground.

Customers should be prepared

Customers should be prepared for the potential of an extended outage. Duke Energy urges customers to:

  • Check supplies of flashlights, batteries, bottled water, non-perishable foods, medicines, etc.
  • Ensure a portable, battery-operated radio, TV or NOAA weather radio is on hand.
  • Avoid heating homes with a gas grill or bringing a generator inside. Such equipment should be operated only outdoors, and only in well-ventilated areas. Manufacturer instructions should be followed.
  • Check on family members, friends and neighbors who have special medical needs or who are elderly, to ensure they have necessary emergency supplies.
  • Determine now what action they would take in the event of an extended power outage.

About Duke Energy Ohio & Kentucky

Duke Energy Ohio/Kentucky’s operations provide electric service to about 840,000 residential, commercial and industrial customers in a 3,000-square-mile service area and natural gas service to approximately 525,000 customers.

Headquartered in Charlotte, N.C., Duke Energy is a Fortune 125 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at duke-energy.com

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