Duke Energy continues to battle heavy rain and wind due to Tropical Storm Colin

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  • As of 10 a.m. approximately 7,600 customers without power

ST. PETERSBURG, Fla. — Duke Energy crews and additional contractors worked through the night in Florida restoring power knocked out by heavy rain and wind from Tropical Storm Colin.

Since the storm began, Duke Energy crews have restored power to more than 85,000 of its 1.7 million Florida customers. As of 10:00 a.m., more than 99 percent of all customers had power, with approximately 7,600 customers without power due to weather.

The company has relocated crews in the areas with the highest number of outages, mainly Pinellas County, and is bringing in more contractors as wind and rain from the storm continue to cause additional outages.

Duke Energy anticipates all storm-related outages from Monday will be restored by 6 p.m. today for customers able to receive power. Customers are encouraged to visit the online outage map at www.duke-energy.com/outagemap or call our Customer Care Center at 800.700.8744 for individual restoration times.

"Our Duke Energy crews and contractors have worked tirelessly 24/7 to restore power to customers as quickly and safety as possible," said Luis Ordaz, Duke Energy Florida storm director. “As crews continue to battle wind and rain, we urge our customers to be safe. Avoid down power lines and contact us if you see lines that are damaged.”

Customers can report outages by calling 800.228.8485 or online at www.duke-energy.com.

Outages can also be reported by texting “REG” to 57801 to register for text alerts or by enrolling at duke-energy.com/outagealerts for voicemail notifications. Customers will need to have their account number or have their mobile number registered with their account.

For storm updates on social media, follow Duke Energy on Twitter (@DukeEnergy and @DE_SuzanneG) and Facebook (Duke Energy).

Duke Energy encourages customers to follow these storm safety tips:

  • Check for electrical damage inside your home, such as frayed wires, sparks or the smell of burning insulation. If you find damage, don't turn your power on until an electrician inspects your system and makes necessary repairs.
  • Stay away from downed or sagging power lines. Do not touch anything that is on or near a power line (i.e. trees, limbs, cars, ladders). If someone suffers an electric shock, call 911 or your local rescue squad immediately. Even minor shocks may cause serious health problems later.
  • Walk or drive cautiously as downed power lines may be hidden by storm debris.
  • Report all power line hazards to Duke Energy or your local emergency services department/agency.

About Duke Energy Florida

Duke Energy Florida owns coal-fired and natural gas generation providing about 9,100 megawatts of owned electric capacity to approximately 1.7 million customers in a 13,000-square-mile service area.

With its Florida regional headquarters located in St. Petersburg, Fla., Duke Energy is one of the largest electric power holding companies in the United States. Its regulated utility operations serve approximately 7.4 million electric customers located in six states in the Southeast and Midwest, representing a population of approximately 24 million people. Its Commercial Portfolio and International business segments own and operate diverse power generation assets in North America and Latin America, including a growing portfolio of renewable energy assets in the United States.

Headquartered in Charlotte, N.C., Duke Energy is a S&P 100 Stock Index company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at duke-energy.com

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