Duke Energy restores power to most Indiana customers after Midwest storm

Share This Story

PLAINFIELD, Ind. – Duke Energy crews have now restored all but about 1,000 customers in Indiana following a strong storm system that roared through the state Tuesday night and Wednesday morning.

These customers, located mostly in the Madison area, can expect to have power restored by 9 p.m. tonight.

“Our crews have made terrific progress making repairs under difficult circumstances,” said Howard Fowler, Duke Energy storm director. “We’re in the home stretch now and we thank our customers for their patience and support during this restoration work.”

Customer outages peaked at 30,683 on Wednesday. Since the beginning of the storm, 77,067 customers had been restored as of 9 a.m. today.

From the peak outage, approximately 96 percent of Indiana customers have been restored.

“There may be isolated, scattered outages that remain, depending on individual cases,” Fowler said, “but our crews will continue to work until all services are restored.”

Duke Energy urges customers to stay away from power lines that are sagging or lying on the ground. Consider all power lines as energized, as well as trees or limbs in contact with power lines. Please report downed power lines to Duke Energy.

Outage reporting and status updates

Customers who are without power should report their outage by:

  • Visiting our mobile website at m.duke-energy.com

  • Texting OUT to 57801 (Standard text and data charges may apply)

  • Calling the automated outage-reporting system at 800.543.5599

Duke Energy Indiana

Duke Energy Indiana’s operations provide about 6,800 megawatts of owned electric capacity to approximately 820,000 customers in a 23,000-square-mile service area, making it the state’s largest electric supplier.

Headquartered in Charlotte, N.C., Duke Energy is one of the largest energy holding companies in the United States. Its Electric Utilities and Infrastructure business unit serves approximately 7.5 million customers located in six states in the Southeast and Midwest. The company’s Gas Utilities and Infrastructure business unit distributes natural gas to approximately 1.6 million customers in the Carolinas, Ohio, Kentucky and Tennessee. Its Commercial Renewables business unit operates a growing renewable energy portfolio across the United States.

Duke Energy is a Fortune 125 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at duke-energy.com

The Duke Energy News Center serves as a multimedia resource for journalists and features news releases, helpful links, photos and videos. Hosted by Duke Energy, illumination is an online destination for stories about people, innovations, and community and environmental topics. It also offers glimpses into the past and insights into the future of energy.

Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.

Media contact:

24-Hour: 800.559.3853