News Releases

Duke Energy has restored power to all customers in Moore County affected by an attack on Saturday on two major substations.

With around 10,000 customers restored so far, Duke Energy anticipates having nearly all customers restored by 11:59 p.m. Wednesday in the aftermath of an attack on two major substations Saturday in Moore County.

Duke Energy crews have restored power to nearly 7,000 customers since Sunday night when substations in Moore County were attacked.

Duke Energy today announced that Dhiaa Jamil, executive vice president and chief operating officer, will retire midyear 2023 after a career spanning more than 41 years at the company.

Duke Energy crews are currently responding to widespread outages in Moore County. The company experienced multiple equipment failures affecting substations leaving about 45,000 customers without power.

The Duke Energy Foundation announced the recipients of $1 million in grants for 40 North Carolina nonprofits working to advance social justice and racial equity across the state.

Piedmont Natural Gas earned the No. 1 spot in customer satisfaction with residential natural gas service in the South among large utilities, according to the J.D. Power 2022 Gas Utility Residential Customer Satisfaction Study.

It could be a phone call or a text. “This is Duke Energy, and we are on our way to disconnect your service unless you pay us right now.” The type of communication or message may vary, but the intent is always the same – to scam customers out of their money or personal information.

Se espera que las intensas lluvias y las fuertes corrientes de vientos acompañen a la tormenta tropical Nicole conforme pasa por las Carolinas el viernes, junto con la posibilidad de fuertes vientos, cortes de suministro eléctrico e inundaciones generalizadas

UNC Charlotte, the city of Charlotte and Duke Energy have been named the recipient of the Diversity, Equity and Inclusion in Cleantech award by the Research Triangle Cleantech Cluster (RTCC).