News Releases

As the Carolinas experience sustained freezing temperatures, Duke Energy wants customers to understand the significant impact it can have on bills.

Duke Energy is continuing to monitor forecasts and preparing for sustained freezing temperatures this week across the Carolinas. Temperatures could dip to the single digits in some areas.

Duke Energy is monitoring forecasts and preparing for a cold snap next week across the Carolinas. Temperatures could dip to the single digits in some areas. We’re here to help our customers take control of their energy use and save money through no-cost, low-cost energy efficiency tips.

Duke Energy has made proposals to the North Carolina Utilities Commission and the Public Service Commission of South Carolina to help customers in both states to receive the benefits of solar energy without the commitment and expense of installing and maintaining rooftop panels.

Duke Energy is monitoring forecasts and preparing for a winter storm, including the potential for snow and ice, that could cause power outages in some areas. We encourage customers to prepare for a potential outage during the anticipated extremely cold weather.

Duke Energy is launching a campaign to promote grant opportunities totaling $200,000 to South Carolina organizations that help the state’s aging population with services and support, particularly for those with income challenges.

With the coming of the new year and icy temperatures descending on the region, Piedmont Natural Gas encourages customers to make the resolution to take control of their energy bills in 2025 by taking advantage of the company’s tips, tools and assistance programs.

Duke Energy is here to help our customers in South Carolina prepare as we head into winter, so they know the tools available and ways to manage energy use.

In the spirit of giving and to encourage sharing warmth with neighbors, the mayors of Charlotte, Fayetteville, Greensboro and Wilmington, N.C.; Greenville, S.C.; and Nashville, Tenn., have proclaimed Dec. 12, 2024, as “Share the Warmth Day” in their respective cities.

Piedmont Natural Gas earned the No. 1 spot in customer satisfaction with residential natural gas service in the South among large utilities, according to the J.D. Power 2024 Gas Utility Residential Customer Satisfaction Study.