News Releases

After carefully listening to customer and stakeholder feedback, Piedmont Natural Gas has reached a comprehensive agreement with key consumer and industrial groups in South Carolina to keep costs as low as possible while continuing to invest in the infrastructure needed to support the Upstate’s homes and businesses.

Aug. 11 is National Safe Digging Day (also known as 811 Day) and Duke Energy and Piedmont Natural Gas are advising customers and excavators to call 811 at least three business days before beginning any outdoor project that involves digging.

As part of its efforts to power the vitality of the communities it serves, Piedmont Natural Gas, through the Duke Energy Foundation, has awarded nearly $60,000 in grants to support the missions of three organizations combating hunger and housing insecurity in Charlotte and the surrounding area.

Piedmont Natural Gas today announced it has decreased rates for its North Carolina customers. Combined, Piedmont’s 2026 rate decreases are reducing average residential customers’ bills by approximately 8%, or about $100, per year.

April is National Safe Digging Month, and Duke Energy and Piedmont Natural Gas are recognizing the importance of calling 811 before starting any digging projects.

Piedmont Natural Gas today filed a request with the Public Service Commission of South Carolina to update its billing rates through a general rate case proceeding.

Duke Energy and Piedmont Natural Gas are recognizing Natural Gas Utility Workers’ Day on March 18, 2026, celebrating the utility employees who safely and reliably deliver natural gas service to homes and businesses nationwide.

With the Carolinas experiencing an unusually long period of freezing weather and preparing for more, including possible accumulation of snow in some areas, heating systems are working harder. To help customers manage their energy usage and costs during these extended cold temperatures, Piedmont Natural Gas reminds customers about tips, resources and assistance programs.

As temperatures drop across the Southeast this weekend and into next week, causing heating systems to work harder and use more energy, Piedmont Natural Gas offers tips, resources and assistance programs to help customers stay comfortable while managing seasonal energy bills.

With temperatures expected to plummet across the Southeast early next week, heating systems will be working harder – and using more energy. Piedmont Natural Gas reminds customers of tips, tools and assistance programs that can help them manage seasonal energy bills and stay comfortable.