News Releases

Piedmont Natural Gas has received approval from the North Carolina Utilities Commission to reduce customer billing rates due to a decrease in the market cost of natural gas. The decrease will be reflected beginning with customers’ May 2023 bills.

April is Safe Digging Month, and Piedmont Natural Gas and Duke Energy are reminding customers and communities to call 811 before digging to protect the nation’s underground utility infrastructure

Piedmont Natural Gas has received approval from the Tennessee Public Utility Commission to reduce customer billing rates due to a decrease in the market cost of natural gas. The decrease will be reflected beginning with customers’ April 2023 bills.

Duke Energy and Piedmont Natural Gas celebrate the eighth annual Natural Gas Utility Workers’ Day on March 18, 2023. The annual celebration spotlights natural gas workers’ role in providing nearly 187 million Americans with safe, reliable and affordable natural gas service every day.

Piedmont Natural Gas has received approval from the North Carolina Utilities Commission, the Public Service Commission of South Carolina and the Tennessee Public Utility Commission to reduce customer billing rates due to a decrease in the market cost of natural gas compared to last fall.

Piedmont Natural Gas has received approval from the North Carolina Utilities Commission and the Public Service Commission of South Carolina to reduce customer billing rates due to a decrease in the market cost of natural gas compared to last fall. The decrease will be reflected beginning with customers’ February 2023 bills.

To encourage the act of giving and sharing warmth with neighbors, the mayors of Charlotte, Fayetteville, Greensboro and Wilmington, N.C.; Greenville, S.C.; and Nashville, Tenn., have proclaimed Dec. 12, 2022, as “Share the Warmth Day” in their respective cities.

Piedmont Natural Gas earned the No. 1 spot in customer satisfaction with residential natural gas service in the South among large utilities, according to the J.D. Power 2022 Gas Utility Residential Customer Satisfaction Study.

With seasonal cold weather on the horizon, Piedmont Natural Gas is reminding customers of tips, tools and assistance programs available to help customers prepare for higher winter bills.

Piedmont Natural Gas is reminding communities that if you or someone you know smells natural gas, get out fast! as part of National Fire Prevention Week (Oct. 9-15).