News Releases

Piedmont Natural Gas has received approval from the North Carolina Utilities Commission and the Public Service Commission of South Carolina to reduce customer billing rates due to a decrease in the market cost of natural gas compared to last fall. The decrease will be reflected beginning with customers’ February 2023 bills.

To encourage the act of giving and sharing warmth with neighbors, the mayors of Charlotte, Fayetteville, Greensboro and Wilmington, N.C.; Greenville, S.C.; and Nashville, Tenn., have proclaimed Dec. 12, 2022, as “Share the Warmth Day” in their respective cities.

Piedmont Natural Gas earned the No. 1 spot in customer satisfaction with residential natural gas service in the South among large utilities, according to the J.D. Power 2022 Gas Utility Residential Customer Satisfaction Study.

With seasonal cold weather on the horizon, Piedmont Natural Gas is reminding customers of tips, tools and assistance programs available to help customers prepare for higher winter bills.

Piedmont Natural Gas is reminding communities that if you or someone you know smells natural gas, get out fast! as part of National Fire Prevention Week (Oct. 9-15).

Aug. 11 is officially “811 Day,” and as residents continue summer yard projects, Piedmont Natural Gas and Duke Energy want to remind everyone to call 811 before digging to prevent potential personal injury and avoid electric and natural gas outages.

Residential and commercial Piedmont Natural Gas customers in North Carolina now can reduce the impact of their own natural gas usage by participating in GreenEdge – a voluntary program allowing customers to purchase green “blocks” from Piedmont and then claim the associated environmental benefits.

Piedmont Natural Gas today announced the opening of a compressed natural gas (CNG) fueling station in Wilmington, N.C. – the company’s 13th CNG station in its three-state service territory and eighth in North Carolina.

Piedmont Natural Gas today filed a request with the South Carolina Public Service Commission to recover recent capital investments and update its operating costs and billing rates through a general rate case proceeding.

Piedmont Natural Gas and Duke Energy are reminding customers and communities to call 811 before digging to protect the nation’s underground utility infrastructure, prevent potential personal injury and avoid electric and natural gas outages.