News Releases

Piedmont Natural Gas earned the No. 1 spot in customer satisfaction with residential natural gas service in the South among large utilities, according to the J.D. Power 2024 Gas Utility Residential Customer Satisfaction Study.

With more homes and businesses using natural gas for heat during the fall and winter months, Piedmont Natural Gas is encouraging customers and communities to learn the signs of a natural gas leak.

With seasonal cold weather on the horizon, Piedmont Natural Gas is reminding customers of tips, tools and assistance programs available to help customers prepare for winter bills.

Resiliency is the ability to recover quickly from a disruption, and Duke Energy has been preparing ahead of the start of hurricane season to respond quickly and restore power faster when the next storm strikes.

When Duke Energy creates a work zone on a roadway, it is important that the public take steps to protect themselves and those working.

In recognition of National Safe Digging Month, Piedmont Natural Gas and Duke Energy are reminding customers and professional excavators to call 811 before digging to protect the nation’s underground utility infrastructure.

Duke Energy and Piedmont Natural Gas celebrate the ninth annual Natural Gas Utility Workers’ Day on March 18, 2024. The annual celebration spotlights natural gas workers’ role in providing nearly 189 million Americans with safe, reliable and affordable natural gas service every day.

As winter weather and below-freezing temperatures move across the Southeast, Piedmont Natural Gas is reminding customers of tips and resources that can help them manage their home energy use and, in turn, save money on their energy bills.

Piedmont Natural Gas today announced it is contributing $50,000 to organizations helping Nashville residents recover from tornadoes that hit the area Dec. 9.

To encourage the act of giving and sharing warmth with neighbors, the mayors of Charlotte, Fayetteville, Greensboro and Wilmington, N.C.; Greenville, S.C.; and Nashville, Tenn., have proclaimed Dec. 12, 2023, as “Share the Warmth Day” in their respective cities.