News Releases

Piedmont Natural Gas earned the No. 1 spot in customer satisfaction with residential natural gas service in the South among large utilities, according to the J.D. Power 2023 Gas Utility Residential Customer Satisfaction Study.

In recognition of National Fire Prevention Week (Oct. 8-14), Piedmont Natural Gas is highlighting the importance of natural gas safety and reminding everyone that if you or someone you know smells natural gas, get out fast!

Piedmont Natural Gas today issued its annual winter bills forecast for the upcoming winter period. Piedmont estimates an average decrease of approximately $3 to $26 per month, depending on the state, for the typical residential natural gas customer.

Duke Energy’s Integrated Methane Monitoring Platform Extension project was selected by the U.S. Department of Energy’s Office of Fossil Energy and Carbon Management for nearly $1 million of funding.

As a testament to Duke Energy’s commitment to supplier diversity and inclusive business practices, it was inducted into the Billion Dollar Roundtable, an exclusive group of U.S.-based corporations that reach $1 billion or more annually in Tier 1 supply chain diversity spend.

National Safe Digging Day (also known as 811 Day) is observed Aug. 11, and Piedmont Natural Gas and Duke Energy are reminding professional excavators and do-it-yourselfers of the importance of calling 811 before digging to protect the nation’s underground utility infrastructure, prevent potential injury and avoid electric and natural gas outages.

Residential and commercial Piedmont Natural Gas customers in South Carolina and Tennessee now can reduce the impact of their own natural gas usage by participating in GreenEdge – a voluntary program that offers customers the opportunity to purchase green “blocks” from Piedmont and then claim the associated environmental benefits.

The Southeast Hydrogen Hub coalition today announced it has completed submission of its full application to the U.S. Department of Energy (DOE) for funding to build a green hydrogen network spanning six states and including five major utilities.

April is Safe Digging Month, and Piedmont Natural Gas and Duke Energy are reminding customers and communities to call 811 before digging to protect the nation’s underground utility infrastructure

Piedmont Natural Gas has received approval from the Tennessee Public Utility Commission to reduce customer billing rates due to a decrease in the market cost of natural gas. The decrease will be reflected beginning with customers’ April 2023 bills.