News Releases

To encourage the act of giving and sharing warmth with neighbors, the mayors of Charlotte, Fayetteville, Greensboro and Wilmington, N.C.; Greenville, S.C.; and Nashville, Tenn., have proclaimed Dec. 12, 2023, as “Share the Warmth Day” in their respective cities.

Duke Energy Florida reducirá las tarifas de los clientes en 2024.

Duke Energy Florida will reduce customer rates in 2024. Today, the Florida Public Service Commission (FPSC) unanimously approved Duke Energy’s request to lower rates starting in January 2024. A typical residential customer using 1,000 kWh will see a decrease in their January 2024 bill of $11.29, or about 6%, when compared to December 2023.

Duke Energy’s utilities in South Carolina are proposing new and enhanced energy efficiency programs to help customers save energy and money, expanding on the companies’ industry-leading success in implementing programs that to date have saved more than 3.5 billion kilowatt hours (kWh) of electricity and $6.5 billion for customers in the Carolinas.

The Duke Energy Foundation is dedicating an additional $100,000 in financial assistance to Florida customers to help pay their energy bills this holiday season. The funding is made possible through the company’s Share the Light Fund®, which helps individuals and families in need.

Piedmont Natural Gas earned the No. 1 spot in customer satisfaction with residential natural gas service in the South among large utilities, according to the J.D. Power 2023 Gas Utility Residential Customer Satisfaction Study.

Renewable energy now comes with an added bonus -- helping plant trees in N.C. to benefit the environment.

Threatening phone calls, fake webpages and bogus QR codes are among the growing list of tactics used by scammers, and while the methods may differ, the motive is always the same- to deprive customers of their money or personal information.

To help lower energy costs for low-income families this winter, Duke Energy Indiana is making more than $425,000 in financial aid available to eligible customers through the company’s Share the Light Fund.

The Better Business Bureau serving West Florida (BBB) is proud to announce another collaborative effort with leading utility providers Duke Energy Florida, Tampa Electric and Peoples Gas to raise awareness about the growing threat of utility scams. As part of Utility Scam Awareness Day on Nov. 15, 2023, the organizations are joining forces to educate consumers and businesses about the tactics used by scammers and empower them to protect themselves.