Duke Energy continues to progress on power restoration with nearly 92,000 customers now back in service

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  • More than 113,000 customers were affected by the storm

  • 1,170 working to complete power restoration

PLAINFIELD, Ind. – Duke Energy crews continue to make progress bringing customers back to service from Tuesday’s powerful storms. As of 9 a.m. Thursday, 91,886 of the 113,327 customers affected have now been restored

The hard-hit areas of Bloomington and Terre Haute remain the focus of power restoration. The company estimates the majority of customers in Terre Haute will be returned to service by 6 p.m. Thursday and in Bloomington by midnight, although most will receive their power sooner.

"We've made a lot of progress, but we still have a lot of work ahead of us and appreciate our customers’ patience as we work to safely restore power as quickly as possible," said Stan Pinegar, president of Duke Energy Indiana. "We have a workforce of 1,170 in the field responding today, including assistance from Ohio and Kentucky. Support from our city and county officials and local emergency responders has been critical in this storm response.”

Power restoration process

During power restoration, the company’s priority is to repair large power lines and other infrastructure that will return power to the greatest number of customers as safely, quickly and efficiently as possible. Additionally, we also prioritize essential services such as hospitals and water pumping and treatment facilities. Click here for more information on how Duke Energy restores power.

Tips on what to do before, during and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.

Duke Energy Indiana

Duke Energy Indiana, a subsidiary of Duke Energy, provides about 6,600 megawatts of owned electric capacity to approximately 900,000 customers in a 23,000-square-mile service area, making it Indiana’s largest electric supplier.

Duke Energy

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. The company’s electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.

Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on TwitterLinkedInInstagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.

Contact: Angeline Protogere
24-Hour: 800.559.3853
Twitter: @DE_AngelineP