ST. PETERSBURG, Fla. – Duke Energy Florida remains prepared for Hurricane Isaias, with thousands of resources from across the state on standby to support power restoration in impacted areas. With the storm making landfall soon, these line technicians, vegetation workers, damage assessors and support personnel have been taking inventory of supplies and ensuring everything is in place for potential deployment.
“Duke Energy Florida is no stranger to storms. Our team uses the lessons we’ve learned over time to sharpen our response skills year-round – not just during hurricane season – and make sure we’re ready when our customers need us most,” said Todd Fountain, Duke Energy Florida storm director. “As soon as Hurricane Isaias passes and conditions are safe, we’ll work quickly and tirelessly to get the lights back on for all affected customers.”
As part of Duke Energy Florida’s strategic storm response plan, customers should know that there will still be many lineworkers available to respond to routine power outages, or outages caused by the storm’s outer bands, in other parts of the state.
Customers can report power outages online or through the Duke Energy mobile app, by calling 800.228.8485 or by texting OUT to 57801. They can also get the latest updates about restoration efforts through the company’s outage map or by signing up for phone, text or email outage alerts.
Additionally, customers are encouraged to keep these critical safety tips in mind in the days ahead:
- If rising water threatens your home or business – or if you evacuate due to flooding – turn off your power at the circuit breaker panel or fuse box
- Never replace a fuse or touch a circuit breaker with wet hands or while standing on a wet or damp surface.
- Stay away from power lines that have fallen or are sagging. Consider all lines energized as well as trees or limbs in contact with lines. Report all power line hazards to Duke Energy at 800.228.8485 or contact your local emergency services department or agency.
- Electric current passes easily through water. Don't drive over or stand near downed power lines. Downed lines will be hard to see in the rain and may be hidden in standing water. If you encounter large pools of standing water, stop, back up and choose another path.
For more information, please visit Duke Energy’s Storm Center.
Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,500 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. The company’s electric utilities serve 8.7 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 55,700 megawatts of energy capacity. Its natural gas utilities serve 1.6 million customers in North Carolina, South Carolina, Ohio and Kentucky.
Duke Energy is executing an energy modernization strategy, keeping customer value at the forefront as it invests in electric grid upgrades and efficient generation resources to strengthen the system and serve growing energy needs.
More information is available at duke-energy.com. Follow Duke Energy on X, LinkedIn, Instagram, TikTok and Facebook for stories about the people and innovations powering its communities.
Contact: Aly Raschid
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