News Releases

Piedmont Natural Gas has filed a request with the North Carolina Utilities Commission for a decrease in customer billing rates that would reduce the average North Carolina residential customer’s monthly bill by about 4 percent, or $2.51.

With this week being the 20th anniversary of National Consumer Protection Week, Piedmont Natural Gas is again taking the opportunity to educate its customers and communities on how to avoid being victims of utility scammers.

Duke Energy Progress today filed new rates for North Carolina customers, based on the North Carolina Utilities Commission's order issued Feb. 23. Even with the adjustment, customer rates will remain below the national average.

Piedmont Natural Gas has been designated a 2017 Utility Customer Champion, according to a report based on surveys of more than 50,000 customers of the nation’s 130 largest utilities. Piedmont’s score on the index was high enough to place it fourth among all utilities – natural gas and electric – nationwide.

Duke Energy today outlined its proposal to pass along savings from the new federal tax law to its North Carolina customers in ways that will lower bills in the near term and help offset increases in the future.

Duke Energy Florida today announced that customers will directly benefit from the new federal tax law and avoid a rate increase for power restoration costs associated with the company’s response to last September’s Hurricane Irma.

Duke Energy Florida, in partnership with the Arbor Day Foundation’s Energy-Saving Trees program, is providing 2,400 trees in 1-gallon pots to customers – for free – to honor Florida Arbor Day, Jan. 19, 2018.

With forecasts for possible heavy snow and freezing rain in the Midwest, Duke Energy Ohio/Kentucky is preparing to respond to possible power outages.

With forecasts for possible heavy snow and freezing rain in the Midwest, Duke Energy Indiana is preparing to respond to possible power outages.

Duke Energy Indiana customers set a new all-time winter peak record for energy usage on Tuesday, Jan. 2. The unofficial winter peak record is now 7,281 megawatt-hours in the hour ending at 9 a.m.