Hurricane Matthew

View the latest updates on power restoration in aftermath of Hurricane Matthew.

Restoration Times:

Restoration Times

Videos

Hurricane Matthew Carolinas Update 10/13/16

Hurricane Matthew Carolinas Update 10/13/16

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Hurricane Matthew Update – Carolinas 10/11/16

Hurricane Matthew Update – Carolinas 10/11/16

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Why am I receiving a call that my power is on when it is not?

Why am I receiving a call that my power is on when it is not?

- playing Duke Energy uses phone calls and texts to gather information to determine remaining outages as system repairs are made.
Should I Unplug My Generator When Crews Arrive to Restore Power?

Should I Unplug My Generator When Crews Arrive to Restore Power?

- playing Chris, a Duke Energy lineman, explains why it can be important to turn off your generator when crews are working in your neighborhood to restore power.
When will my power be back on?

When will my power be back on?

- playing Chris, a Duke Energy lineman, tells customers the best way to track when their power will be restored.
Why is my neighbor's power restored and not mine?

Why is my neighbor's power restored and not mine?

- playing Chris, a Duke Energy lineman, explains how power is distributed to customers and how it can affect when your power is restored.
Hurricane Matthew Update Carolinas -  10/9/16

Hurricane Matthew Update Carolinas - 10/9/16

- playing Hurricane matthew has caused significant widespread damage resulting in power outages. Our teams are assessing damage and beginning repairs.
Carolina Restoration in Progress 10/9/16

Carolina Restoration in Progress 10/9/16

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Restoring Power

Restoring Power

- playing Understanding how Duke Energy responds to power outages.
How to Use the Duke Energy Outage Map

How to Use the Duke Energy Outage Map

- playing Learn how to use our interactive outage maps to quickly see the number of customers affected, estimated restoration times and more.
What you need to know about meter box damage

What you need to know about meter box damage

- playing Duke Energy Lineman Johnny Umbehant walks through safety and equipment responsibilities after storms.

Slideshow

Hurricane Matthew Clean-up

Restoration work in the Carolinas

Hurricane Matthew Clean-up

Restoration work in the Carolinas

Hurricane Matthew Clean-up

Restoration work in the Carolinas

Hurricane Matthew Clean-up

Restoration work in the Carolinas

Hurricane Matthew Clean-up

Restoration work in the Carolinas

Hurricane Matthew Clean-up

Restoration work in the Carolinas

Substation flooding hampers restoration efforts

Flood waters cover a Duke Energy substation near Whiteville, N.C. High water like this hinders work to restore power.

PeakOutages

Peak outages from storms affecting the Duke Energy NC/SC service area.

Flooding in the Carolinas from Hurricane Matthew

Flooding in the Carolinas from Hurricane Matthew.

Flooding in the Carolinas from Hurricane Matthew

Flooding in the Carolinas from Hurricane Matthew.

Damage in the Carolinas from Hurricane Matthew

Damage in the Carolinas from Hurricane Matthew.

Damage in the Carolinas from Hurricane Matthew

Damage in the Carolinas from Hurricane Matthew.

Damage in the Carolinas from Hurricane Matthew

Damage in the Carolinas from Hurricane Matthew.

Flooding in Clinton, in eastern North Carolina.

Flooding in Clinton, in eastern North Carolina.

Damage in the Carolinas from Hurricane Matthew

Damage in the Carolinas from Hurricane Matthew.

Damage in the Carolinas from Hurricane Matthew

Damage in the Carolinas from Hurricane Matthew.

A damaged road in Clinton, in eastern North Carolina.

A damaged road in Clinton, in eastern North Carolina.

Damage in the Carolinas from Hurricane Matthew

Damage in the Carolinas from Hurricane Matthew.

Restoration in Gastonia, N.C.

Restoration in Gastonia, N.C.

Restoration in Durham, N.C.

Restoration in Durham, N.C