Hurricane Irma

We may be calling many of our Florida customers throughout the day to confirm service has been restored in their area. The recorded call will ask for customers to notify us ONLY if they are still without power.

Report an Outage

  • Florida Restorations by County
  • Florida Outages by County
    Please note: Total restorations do not add up to the peak outage total or to our total number of customers served. This is because the restoration total includes restorations for customers who may have experienced multiple outages at the same location. In addition, every customer in a county may not have experienced an outage.

For Your Information

Videos

Update on Hurricane Irma Restoration

Update on Hurricane Irma Restoration

- playing We appreciate your patience as we work as safely and quickly as possible to restore service. Crews are in the area making repairs. Our initial focus is on restoring our transmission infrastructure and getting power to essential services like hospitals and 911 centers. Next, we focus on large-scale electrical equipment, major lines, then neighborhoods and individual homes. For more information visit news.duke-energy.com/irma.  And stay connected with us on Facebook and Twitter. https://www.facebook.com/duke.energy; https://twitter.com/DukeEnergy
Update on Florida Outage Reporting Tool

Update on Florida Outage Reporting Tool

- playing We appreciate your patience as we work as safely and quickly as possible to restore service after Hurricane Irma. Currently, our online outage reporting tool is not updating properly – and outage numbers on the automated system do not reflect current outages and customers restored. Until this is correct, we will provide updated outage numbers through our online channels: news releases, Facebook and Twitter. We apologize for any inconvenience.
Update on Hurricane Irma Restoration

Update on Hurricane Irma Restoration

- playing We appreciate your patience as we work quickly to restore service. Our crews are making repairs – starting with essential services like hospitals and 911 centers and then working on major lines, neighborhoods and individual homes. Report outages by calling 800.POWERON (Duke Energy Carolinas) or 800.419.6356 (Duke Energy Progress) or by texting OUT to 57801.

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