Duke Energy offers tools, tips to help customers manage energy use and bills during COVID-19 pandemic
CHARLOTTE, N.C. – As the streak of mid-90s temperatures continues in North Carolina and South Carolina, Duke Energy is providing free tools and tips to help customers save energy – and money – as the region’s heat wave lingers during the COVID-19 pandemic.
Duke Energy’s system is performing well and, as always, the company is monitoring its power plants, power lines and other equipment to help ensure customers receive reliable service during the extended hot-weather period.
Low- to no-cost summer energy efficiency tips
High temperatures can lead to higher energy bills as Duke Energy customers try to stay cool. Below are some tips to help manage your energy use.
- Change air filters regularly. A dirty air filter makes an HVAC system work harder, which uses more energy.
- Set your thermostat at the highest comfortable setting. The smaller the difference between the inside and outside temperatures, the lower your energy bill will be.
- Close blinds, drapes and curtains during the hottest part of the day to keep the sun's rays from heating your house.
- Use a ceiling fan in occupied rooms to supplement your air conditioning, allowing you to turn up the thermostat. Make sure the fans are set to operate in a counterclockwise direction.
- Grill outdoors. Cooking in the oven and on the stovetop creates a lot of indoor heat. Help save energy by firing up the grill outdoors, or prepare meals that don't require cooking.
- Run your dishwasher, washing machine and dryer at night when it’s cooler. Run full loads. Consider air drying dishes and clothes to save even more.
- Turn off unnecessary lights. Be sure to turn off lights when you leave a room. Lights emit heat and cause your air conditioning system to work harder.
Track your energy usage
Customers with smart meters can check online to view their daily usage. Smart meters collect usage information by the hour, so checking spikes throughout the month – by day and even hour – can show what appliances and behaviors are increasing their bills.
Videos are available for customers with smart meters to learn how to track energy usage here.
Duke Energy customers with smart meters also receive usage alerts through email and/or text halfway through their billing cycle, well before their bill arrives, with their current usage amount and a projection of what their final monthly bill could be.
Customers can also set budget alerts so they know when their bill reaches a specific dollar amount of their choosing, allowing them to adjust their usage and help save money on their bill.
Customers without smart meters can sign up to receive high bill alerts for when adverse weather is projected to increase their electric bills by at least 30 percent and $30 compared to historical usage.
Additionally, here are tips on how to understand your energy bill and avoid surprises during hot weather: https://illumination.duke-energy.com/articles/how-to-avoid-a-high-energy-bill-during-hot-weather.
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of the largest energy holding companies in the U.S. It employs 29,000 people and has an electric generating capacity of 51,000 megawatts through its regulated utilities and 2,300 megawatts through its nonregulated Duke Energy Renewables unit.
Duke Energy is transforming its customers’ experience, modernizing the energy grid, generating cleaner energy and expanding natural gas infrastructure to create a smarter energy future for the people and communities it serves. The Electric Utilities and Infrastructure unit’s regulated utilities serve 7.8 million retail electric customers in six states: North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky. The Gas Utilities and Infrastructure unit distributes natural gas to 1.6 million customers in five states: North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The Duke Energy Renewables unit operates wind and solar generation facilities across the U.S., as well as energy storage and microgrid projects.
Duke Energy was named to Fortune’s 2020 “World’s Most Admired Companies” list and Forbes’ “America’s Best Employers” list. More information about the company is available at duke-energy.com. The Duke Energy News Center contains news releases, fact sheets, photos, videos and other materials. Duke Energy’s illumination features stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.