News Releases

More than 2.16 million customers have been restored in the Carolinas as of 2:30 p.m. About 167,000 in Upstate South Carolina are still without service while about 167,000 in the mountains of North Carolina remain without power.

Más de 2.16 millones de clientes han sido restablecidos en las Carolinas hasta las 2:30 p.m.

More than 21,000 workers continue to make progress restoring power to Duke Energy customers in western North Carolina and Upstate South Carolina following Helene’s catastrophic damage, though major challenges remain.

Más de 21,000 trabajadores siguen avanzando en la restauración del suministro eléctrico de los clientes de Duke Energy del oeste de Carolina del Norte y el norte de Carolina del Sur tras los catastróficos daños causados por el huracán Helene, pero sigue habiendo problemas importantes.

Duke Energy Florida is here to help customers impacted by Hurricane Helene, offering a variety of resources and information in order to support the recovery process.

Duke Energy Florida está aquí para ayudar a los clientes afectados por el huracán Helene, ofreciendo diversos recursos e información para apoyar el proceso de recuperación.

Duke Energy Florida has issued estimated times of restoration for Pinellas County’s barrier islands following Hurricane Helene. All customers in these communities who are capable of receiving power will be restored by 11:59 p.m. on Saturday, Oct. 5, with the majority restored by 11:59 p.m. on Friday, Oct. 4.

"Entendemos que nuestros clientes necesitan electricidad para reconstruir y recuperarse", declaró Melissa Seixas, presidenta estatal de Duke Energy Florida. "Nuestras cuadrillas siguen trabajando incansablemente para cumplir con los plazos de restauración calculados a fin de ayudar a nuestros clientes y sus familias a seguir adelante con la recuperación."

Duke Energy Foundation announced $350,000 in donations to statewide and local nonprofit organizations that serve areas impacted by Hurricane Helene.

Duke Energy’s round-the-clock power restoration efforts continue following the historic damage caused by Helene in the Carolinas. Lineworkers – with the support of tree trimmers, state department of transportation workers and countless others – continue to restore power to hundreds of thousands of customers each day.